What’s Your Experience

May 3, 2018 by Mitch Taylor

experience, Mitch Taylor, MB, customer service, presentationWhat’s your experience?

Recently I was dining at a hotel restaurant for breakfast and was shocked to see that a 3 egg omelet was $20.  While at first I was thinking of turning around and going across the street to get McDonald’s I decided to continue.  Why?

Everything about this restaurant spoke FIRST CLASS.  The surroundings were impeccable. The waiter was extremely polite and cordial, asking us how quick we had to make it to our next event in the morning.  The menu had soufflés and other higher end options with top ingredients listed in their offerings. I thought to myself “Let’s see what a $20 omelet tastes like”

Our food came and it was absolutely phenomenal.  The eggs were fluffy, the vegetables were not too over or under cooked.  The meat was seasoned perfectly and tender. The cheese was melted just enough to pull in all of the flavors of the omelet together.  

What does this experience have to do with you?  Everything. What’s your presentation? Look at all of your service offerings and see if they are congruent.  Does your website match the level of service you offer? Think like a bride or better yet, create a focus group from your past brides.  How? Ask them. Most brides would LOVE to put themselves back into wedding planning mode even if it’s just for a few hours.

We’ll discuss how this applies to you more next week.  

Meet Mitch Taylor: A Jeffrey Gitomer Licensed Trainer and a member of the National Speakers Association, Mitch has impacted thousands over the course of his career, through interactive workshop instruction, sales mentoring, educational podcasts & personal coaching.

Mitch Taylor Gitomer Licensed Trainer Taylored Sales


Mitch is the author of the book SALES 4 Event Pros, and has written articles for several industry publications including Promo Only, DJNews, and Mobile Beat. Mitch regularly hosts #LiveAt755, your Daily Motivational Kick Start every weekday at 7:55am on his Facebook Feed. To get yours go to Facebook.com/MitchTaylor.

Mitch is also one half of the Creating Connections team with Certified Personality Trainer Vickie Musni. Together they have written Creating Connections: 31 Days To Building Stronger & Deeper Relationships and host a weekly podcast entitled Creating Connections.

Mitch Taylor Mitch Taylor (134 Posts)

Meet Mitch Taylor: A Jeffrey Gitomer Certified Advisor and a member of the National Speakers Association, Mitch has impacted thousands over the course of his career, through interactive workshop instruction, sales mentoring, educational podcasts & personal coaching. Mitch is the author of the book Sales 4 Event Pros, and has written articles for several industry publications including Promo Only, DJNews, and Mobile Beat. Mitch regularly hosts #LiveAt755, your Daily Motivational Kick Start every weekday at 7:55am on his Facebook Feed. To get yours go to Facebook.com/MitchTaylor. Mitch is also one half of the Creating Connections team with Certified Personality Trainer Vickie Musni. Together they have written Creating Connections: 31 Days To Building Stronger & Deeper Relationships and host a weekly podcast entitled Creating Connections.


Filed Under: Business, Weddings