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Like Attracts Like, Customer Service, Business, Mitch Taylor, Taylored Sales, #LiveAt755

Like Attracts Like Part 2

April 24, 2018 by Mitch Taylor
Like Attracts Like, Customer Service, Business, Mitch Taylor, Taylored Sales, #LiveAt755Like Attracts Like Part 2  This week we finish up last week’s article of Like Attracts Like.  This axiom also goes on the flip side of things. The flip side is...how do you treat other people?  If you ask for a discount on something, but yet you already know the discount time is passed, who are you attracting?  I read a post recently from a DJ who was very negative towards the property he stayed at when attending a DJ conference (and it wasn’t the host property).  He complained about the quality of the property but yet I’m sure as I... [read more]
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Lose 3000 in 3 minutes, customer service, business lesson, mitch taylor, taylored sales, customer, front desk, mexico

Lose 3000 Or More In 3 Minutes

April 19, 2018 by Mitch Taylor
Lose 3000 in 3 minutes, customer service, business lesson, mitch taylor, taylored sales, customer, front desk, mexicoWhat if this property, which excelled in every other aspect of customer service, had a proper training program for their front desk employees, the “front line” in dealing with their customers?  Do you think they would be better prepared if they did? How much more money could they make and retain with quality referrals from ecstatic customers who are overjoyed about their stay? What’s your ongoing training program for customer service?  How do you improve your customer service skills? Of course I’m not... [read more]
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Like Attracts Like, Customer Service, Business, Mitch Taylor, Taylored Sales, #LiveAt755

Like Attracts Like

April 17, 2018 by Mitch Taylor
Like Attracts Like Like Attracts Like, Customer Service, Business, Mitch Taylor, Taylored Sales, #LiveAt755Recently I was having dinner with a good friend of mine.  We had a younger waiter and it was a very nice establishment with a 1940s Speakeasy kind of vibe if you will. While the waiter did a good job he didn't necessarily do it in a way that spoke to what that business was going for with their marketing.  Like attracts like. Think about your business. Are you delivering high-end, middle of the road, or budget? If you’ve got a DJ business where you’re going after clubs and bars, then all of your staff better know the st... [read more]
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Lose 3000 in 3 minutes, customer service, business lesson, mitch taylor, taylored sales, customer, front desk, mexico

Lose 3000 Or More In 3 Minutes Part 2

April 12, 2018 by Mitch Taylor
Lose 3000 in 3 minutes, customer service, business lesson, mitch taylor, taylored sales, customer, front desk, mexicoI head to the lobby on Thursday night after already having a slight issue on Tuesday night with the front desk and their handling of a transaction.  Here’s how the conversation went. Me:  “Hi!  I’d like to get a 10 minute internet card.” Front Desk Clerk:   “No sir, we don’t have 10 minute internet cards anymore”   Me: “I just bought a 10 minute internet card yesterday for $3.50…what happened between yesterday and today?”   Front Desk Clerk: “Sorry but we only sold 30 m... [read more]
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How to Book More Corporate Gigs – By Staci Nichols

April 11, 2018 by BradFeingold
I heart corporate gigs! If you aren’t sure why DJing corporate events rocks, let me spell it out real quick: • Super low-key planning process (typically) and low-drama events. • Companies generally have “change to throw” (to quote Iggy Azalea) • They frequently take place mid-week or early in the day • The photo booth is often an easy up-sell •  Unless you really screw up, repeat business is very likely And how great does it look on your resume to say you’ve handled events for companies like LA Fitness, Boost Mobile, New York & Co, the Marriott, San Diego State University, the Marine Corps, and Baskin Robbins? Those are some of the companies I’ve worked for... and I’m perfectly happy “brand associating” with them. ... [read more]
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Right in Your Own Back Yard – Could You Be Missing Opportunities? – By Stu Chisholm

April 10, 2018 by BradFeingold
As all of my family and friends can attest, my schedule is a mess. Not only do I have seven separate divisions of my own company that do different things keeping me busy, but I also have many outside interests. For one thing, I’m a huge science-fiction nerd and belong to a meetup group. We meet bi-weekly to discuss all things sci-fi, plan conventions and presentations, and do it all over cheap food at a local diner. Another group I belong to champions church- state separation issues, and yet another is the local Toastmaster’s, where I try to maintain and improve my public speaking chops. All in all, I attend some five different hobby/ special interest meetups as well as a monthly professional gathering of my fellow Licensed Massage Therapists, my latest venture and one of the seven divisions I men... [read more]
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Failure, Fail, Mitch Taylor, LiveAt755, WWE, WWF, XFL, ESPN, lessons in business, business lesson, venture

Failure Isn’t Failure Part 2

April 10, 2018 by Mitch Taylor
Failure, Fail, Mitch Taylor, LiveAt755, WWE, WWF, XFL, ESPN, lessons in business, business lesson, ventureThis week we continue with the examination of the concept of failure isn’t failure, by examining the rise and fall of the XFL, the WWF & NBC’s upstart football league of 2001.  Let’s examine the how and why of the XFL’s failure. There were many missteps along the way. WWF definitely knew entertainment, and the XFL drew eyeballs and big ratings for its first game.  The 2nd game saw a failure of catastrophic proportions for the league when, of all things, an employee forgot to put gas in the backup generator a... [read more]
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Lose 3000 in 3 minutes, customer service, business lesson, mitch taylor, taylored sales, customer, front desk, mexico

Lose $3000 Or More In 3 Minutes Part 1

April 5, 2018 by Mitch Taylor
Lose 3000 in 3 minutes, customer service, business lesson, mitch taylor, taylored sales, customer, front desk, mexicoLose $3000 (or more) in 3 minutes! I just returned back from a week long vacation to Riviera Maya, Mexico.  I urge everyone to take a vacation at least once a year to recharge your batteries.  Let’s face it…we all put in several days a year into our business that when we do get time to unwind and relax that we want to be taken care of.  Get some sun, good food; maybe be entertained and definitely taken care of. My wife and I paid $3000 for our 7 night all inclusive Mexico vacation in an upscale resort... [read more]
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Failure, Fail, Mitch Taylor, LiveAt755, WWE, WWF, XFL, ESPN, lessons in business, business lesson, venture

Failure Isn’t Failure Part 1

April 3, 2018 by Mitch Taylor
Failure, Fail, Mitch Taylor, LiveAt755, WWE, WWF, XFL, ESPN, lessons in business, business lesson, ventureFailure isn't failure if you learn from it.  Someone has to take the risk and prove that something else can be done beyond the status quo.  This thought process came to me believe it or not by binge watching ESPN’s 30 for 30 series recently and stumbling upon their episode “This Is The XFL”. Let’s set the scene.  It’s 2001. The NFL ratings were doing OK, but it wasn’t the juggernaut that it was 3 to 5 years ago.  NBC and the World Wrestling Federation, which at the time was called the WWF and owned by ... [read more]
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Catch Up Or Stay Ahead Part 2

March 29, 2018 by Mitch Taylor
Today we continue with Part 2 of last week’s article “Catch Up Or Stay Ahead”   "I've been doing this for XX years...I don't need to learn anything new!" This quote has been spoken by DJs for Y E A R S!  Do you use any social media?  How about a Keurig?  Do you own a smartphone?  I would venture to guess that you have used or are currently using at least one if not all of these items in your daily life.  What happened?  You've been living for XX years!  You didn't need to learn anything new.  So why did you?   You did because society evolved.  It made your life easier.  You wanted to be cool or  ... [read more]