Mitch Taylor


Mitch Taylor

Meet Mitch Taylor: A Jeffrey Gitomer Certified Advisor and a member of the National Speakers Association, Mitch has impacted thousands over the course of his career, through interactive workshop instruction, sales mentoring, educational podcasts & personal coaching. Mitch is the author of the book Sales 4 Event Pros, and has written articles for several industry publications including Promo Only, DJNews, and Mobile Beat. Mitch regularly hosts #LiveAt755, your Daily Motivational Kick Start every weekday at 7:55am on his Facebook Feed. To get yours go to Facebook.com/MitchTaylor. Mitch is also one half of the Creating Connections team with Certified Personality Trainer Vickie Musni. Together they have written Creating Connections: 31 Days To Building Stronger & Deeper Relationships and host a weekly podcast entitled Creating Connections.




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The Little Things Part 2

December 10, 2019 by Mitch Taylor
5 Little Things To Do That Clients Love - The Little Things Last week we discussed a local fast food chain “Culver’s” that went above and beyond in customer service by handing out a carnation on Mother’s Day. We also mentioned that it doesn’t have to be something physical that makes you stand out to your customer base. Anything that shows you GENUINELY CARE will help ensure you stand out. Let’s look at how to stand out on social. Many people use Facebook regarding remembering their client’s birthdays and anniversaries. That’s all well and good, but what unique ways can you show you care beyond... [read more]
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The Little Things Part 1

December 3, 2019 by Mitch Taylor
How often do you tell your loved ones, the people in your family or in your inner circle that they are appreciated? Last year on Mother’s Day I took my family out for ice cream after a nice brunch at a local venue. We stopped by the Midwest stalwart fast food chain Culver’s, well known for their frozen custard. The restaurant handed out a carnation to my wife, saying “Happy Mother’s Day”. That was such a nice gesture, and went above and beyond in my book for customer service. It’s the little things that we do from a custom service standpoint that mean so much. It shows you care, that you gave that extra ounce of ... [read more]
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What are they really buying Part 1

November 28, 2019 by Mitch Taylor
What are they really buying? For my wife’s birthday, we went to a very high-end restaurant.  Upon perusing the menu, one side of my brain thought “choose the steak...you love steak...it will be good....you’ll be happy.” The more adventurous side of my brain LOVED the description used for their dish entitled Crazy Chicken.  It had all of the ingredients that I liked, sides were OK and yet I <... [read more]
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Front Or Back Part 2

November 26, 2019 by Mitch Taylor
I had a critique by a colleague of mine recently where he noted that when I am not in the moment, I tend to get resting Mitch face if you will. Now my ever affectionate team at Taylored Weddings dubbed me that a couple years back now, and it’s stuck.  Realize you're always in the moment. I train our ministers that that moment is for the bride and groom. You're taking a step back, you're getting out of the shot for the photographer, for that first kiss as husband and wife just after the pronouncement as husband and wife.  I think that absolutely there are times where you should be front, however a ... [read more]
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Going From 4 Star to 5 Star Service Part 3

November 21, 2019 by Mitch Taylor
We continue with the final installment this week of how to go from 4 star to 5 star service.  One photographer I know went back to her past clients and asked the question “What can we do that would enhance your service with us?” By asking this question she found a brilliant way to help not only the bridal couple but also their attendants as well and increase her word of mouth referrals. Since the photographer is with the couple most of the ... [read more]
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Front Or Back Part 1

November 19, 2019 by Mitch Taylor
Front or Back. I had a post recently in our group Sales for Event Pros where I chatted about the minister services that I provided for a client recently.  I showed a photo of the bride and groom at the very end of their ceremony, just after they are pronounced husband and wife. The Bride and Groom have their hands raised like this in the air, in celebration of their marriage and just being pronounced, husband and wife. I juxtaposed it with the fact that I wasn't in the photo... that I had taken a step back and out of the frame. Are you in the front? Or are you in the back? What's your purpose? What's ... [read more]
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From 4 Star To 5 Star Service Part 2

November 14, 2019 by Mitch Taylor
We discussed last week how simply caring can help you go from 4 stars to 5 stars, and continue with the article this week.  Another Uber driver in the evening figured out a way to ensure he ALWAYS got 5 star reviews. When we got in the Uber he pulled around the corner and offered each of us a small bottle of ice water. GENIUS! When you are an out-of-town traveller in a place like Vegas and not accustomed to the dry heat, this one small ges... [read more]
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Rusty Details Part 2

November 12, 2019 by Mitch Taylor
So how did everything end up after my faux pas the day before at the ceremony?  After the ceremony was over the next day, I was complimented by the Step Father of the bride, by the Father of the Groom, and by the Mother of the Bride after the ceremony about what a wonderful job I did serving as their Officiant.    Here’s the rub.  We’re not always perfect.  No one is. The key thing to note is to take a moment and stop to smell the roses if you will, stop and enjoy life for a minute.  Center yourself around your purpose, your calling and why it is th... [read more]
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From 4 Star to 5 Star Service Part 1

November 7, 2019 by Mitch Taylor
Recently I attended and presented at a conference, as I naturally do a few times a year. As you can imagine, my schedule for speaking and seeing so many different seminars was awesome and a whirlwind in its own right. Combine that with nightly dinners, gatherings and just plain being overtired can wreak havoc on a body. Technology is ever-changing and it appears that the taxi alternative services Uber and Lyft are here to stay.  When you have t... [read more]
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Rusty Details Part 1

November 5, 2019 by Mitch Taylor
The devil is in the details...or sometimes the rusty details if you will.  What do I mean by that….rusty details? Have you ever come back into the thick of event season after a short break and sometimes you find yourself slip back into rote?  Doing the same thing that you’ve always done. If you’re honest with yourself...I bet you have. This happened to me recently and I thought I would share the experience with you here.  I got to a rehearsal after a short break from the season last year and I go into rote. What’s rote? Rote, according to Dictionary.... [read more]