5 Tips for 5-Star Service – By Doug Sandler

August 10, 2018 by Mobile Beat Staff Writer

In order to grow your business and add depth to your client list, your goal should be to create a lasting, memorable, very positive experience for your customer. Not just on event day, but all the way through your journey to get there. 

It’s not just about showing up and playing four or five hours of great music and packing a dance floor. There is way too much competition out there to be less than stellar or exemplary when it comes to delivering A+, 5-star customer service every step of the way. Whether you are a single operator or multi-DJ business, service, support, sales, operations and every other department within your organization must work in tandem, delivering the same amazing service to your customers to keep them happy and coming back for more. The habits that you create today will have a lasting impression as they come in contact with your brand, dozens or even hundreds of times. Here are five top tips for providing 5-star service.

Read the rest of this article and check out the full issue at mobilebeat.com also thanks to DAS for sponsoring in part this issue of Mobile Beat.

Filed Under: Event DJ Tips, Mobile DJ Performance Tips, Mobile DJ Sales & Marketing