Happy New Year! The busy Holiday season is over. Now the real work begins- Follow up and follow through. Performance surveys, thank you cards, and an offering of services for performances this year and last.Create a Thank You list. And say thank you often, in both a public and private way. Say it in person, over the phone, by mail, and Email. Send a handwritten note. Drop by the office with cookies, candies, and doughnuts. It doesn’t have to be expensive, just thoughtful.
Movie tickets for the movie buff, tickets to the game for the sports fan, dinner for two at a local restaurant, coffee gift cards and more. Check with your local Chamber of Commerce – there are always new businesses looking to promote their services that may offer a special discount on gift certificates for their services.
Accept, Acknowledge, Appreciate – These three As should replace the three Cs – Complaining, Condemning and Criticizing. Accepting, Acknowledging and Appreciating those who you work with, and for, will develop a positive connection that will go a long way toward building lasting personal and professional relationships.
An Attitude of Gratitude – Develop an attitude of gratitude that extends beyond the holiday season – Not just at the conclusion of each event, or upon the receipt of a referral. Instead think of saying Thank You, in addition to all the usual times, do so when it is not or least expected. This will distinguish you from the rest.
Related to this topic, if you do not have a database to manage your client list and DJ business, now is a good time to get one. And, if you have one, January is a great time to follow up with your clients and contacts, and update your records. There are some great options – DJ Manager, DJ Event Planner, DJ Webmin to name a few.
Now go thank someone, and make it a great year!
Scott Faver has established himself as the Game Master with DJs from across the country. In addition to entertaining clients whose names are household words, he continually crafts new games for his clients and the DJ industry. Scott is also the moderator of the Interactive DJ Forum at ProdDJ.com and hosts a weekly on line chat, every Monday, discussing games and activities with DJs all over the world. A big part of the reason DJs have come to recognize Scott as the Game Master might be his being in front of hundreds of them at numerous conventions, cruises or in their own living rooms with his Four Game Master DVDs. A seminar with Scott means one thing: standing room only and fun for all! he also writes the Master’s Series in the ADJA Newsletter and can be found right here on Mobile Beat’s On Line Edition on Game Master Mondays. You can also visit Scott’s web site.
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