“Steps to success when dealing with former clients…..they have booked you before, stay in touch to make sure they book you again”
Today’s blog entry is going to look at the importance of keeping in touch with clients who have used your services before. After all they have had the need for trivia once, so chances are they will need it again. You can bet that for the average trivia host, the vast majority of their income comes from previous clients who they have worked with before. Let us take a quick look at some of the key ways in which you can keep in touch with clients from days gone past….
I am in no way going over the top when I saw that the art of keeping in touch with your past clients could very well be the difference between you being a success or a failure as a trivia host.
Keeping in Touch with Past Clients – Facebook
Let us start with the obvious place and that is the wide, wonderful yet often wacky world of Facebook. Not only is it a fun social tool but the business benefits are wide reaching. With every single client you get, add them to Facebook. If you cant find the page….ask someone. Add the manager personally, get the staff added…..if you are working in a bar make sure you make friends with every single member of staff you come across and then you have their details. They will see your posts, they can see your services and be reminded of you so the next time they have a need for trivia who are they going to ask? You of course!
Keeping in Touch with Past Clients – Twitter
See above but this time Tweet like crazy. Mentioned the pubs, retweet them, reply to their posts and do everything you can to make sure that place does not forget your name or the great job you did for them. Follow the company and staff and make sure you keep the account active as you never know when they may be looking.
Find out more about Keeping In Touch by reading the rest of this article at http://wireless-buzzers-quiz-buzzer-trivia-games.com/keeping-in-touch-with-past-clients/
Filed Under: Business, Game Shows And Trivia, Sales & Marketing
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