Communication Is Key Part 2

May 25, 2017 by Mitch Taylor

communication is key part 1Here’s the continuation of last week’s article on Communication Is Key.  Remember we left off with her stating what others are doing and how they aren’t being helpful.  Here’s how we responded:

 

My response:

 

Hi Amber,

 

Sure…we can do that.  When’s a good time for us to get together to chat about your wedding?

 

Mitch

 

Bride’s Reply

 

Mitch,

 I work in Marquette at Lowe’s.  My next days off are Monday and Tuesday.  I have a cake appointment in Marquette on Monday at 12pm.  Where are you located and what is a good time for you?

 

My reply:

 

Hi Amber,

 

What about Monday at 1:30pm?  Would that work?

 

Bride’s Reply

 

Yes I think that would work.  What is the best phone number to get a hold of you in case I need too?  I have a cake appointment a 12:00 so I will be in town.

 

Amber

 

My next response was sending her an email confirming that date and time with an appointment reminder from DJ Event Planner.  Dialogue with your brides…as much as needed.  Speak to them the SAME way through email as you would over the phone.  

 

Bottom line.  Be REAL, Be honest and be relatable.  Brides want to do business with those who understand what they want, give them information in a timely fashion and people who connect with them.

Mitch Taylor Mitch Taylor (49 Posts)

Meet Mitch Taylor: A Jeffrey Gitomer Certified Advisor and a member of the National Speakers Association, Mitch has impacted thousands over the course of his career, through interactive workshop instruction, sales mentoring, educational podcasts & personal coaching. Mitch is the author of the book Sales 4 Event Pros, and has written articles for several industry publications including Promo Only, DJNews, and Mobile Beat. Mitch regularly hosts #LiveAt755, your Daily Motivational Kick Start every weekday at 7:55am on his Facebook Feed. To get yours go to Facebook.com/MitchTaylor. Mitch is also one half of the Creating Connections team with Certified Personality Trainer Vickie Musni. Together they have written Creating Connections: 31 Days To Building Stronger & Deeper Relationships and host a weekly podcast entitled Creating Connections.


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